Cancellation/Scheduling Policies

Please understand that I have taken your appointment time into account when scheduling the rest of my clients.

Prior to scheduling your first appointment,  I will need to speak directly with you.  

See below for more detail regarding cancellation/scheduling policies.

​​CANCELLATION POLICIES​​

Cancellations, Late Arrivals, and Missed Appointments:
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(Please see the separate page for COVID  Related Policies and Protocols.  In short, you will not be charged for a late cancellation if you are exhibiting any indicators for caution regarding possible COVID.)
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My cancellation policy is:  At least 24 hours advance notice if you find you need to cancel an appointment (excepting sudden illness), or you will be charged the full appointment fee. 

If you know you will need to miss/change a scheduled appointment, please let me know as soon as you can.
I realize life can be hectic, and that unexpected things sometimes happen.  If you are frequently cancelling appointments,  we may need to make changes in how we schedule for you, or to re-evaluate if these treatments are appropriate for you at this time.
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~~ Appointments cancelled less than 24 hours before their scheduled time will be considered “late cancellations” and my policy is to charge the full fee. 
~~ If you arrive late for your appointment, you will still be charged for the full session time, and we will work within the remainder of your scheduled time. 
~~ A missed/forgotten appointment is considered a “late cancellation”,  and a full fee will be charged.
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SCHEDULING POLICIES
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(Please see the separate page for COVID Related Policies and Protocols.  I now have COVID related forms that must be carefully read, and honestly, accurately, and fully filled out prior to an appointment.)  
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Before you schedule your first appointment, I will need to speak directly with you.

                                    To get started, please call me at (413) 665-4977 
                                                                
If you find the answering machine on, please leave a message.  Because of my schedule, I am sometimes not able to return calls immediately.  If I have not returned your call within 2 days, it would be because of an answering machine glitch; please call again or email me.

​           Y ou may also email me at BodyworkBeyondMassage@yahoo.com
 
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